• General
  • Login/Registration
  • Your account and profile
  • Registry
  • Projects
  • Free Translation
  • Messages
  • Express Translation for Clients
  • Projects for Service Providers
  • Financial Issues for Service Providers
  • Work Orders
  • Projects for Clients
  • Invoices and Estimates
  • Feedback
  • Translation Portals Account
  • Translation Portal Domain
  • Translation Portal Template
  • Editing Translation Portal
  • Translation Portal Languages
  • Translation Portal Payment Methods
  • Translation Portal Orders
  • Translation Portal Visitors

Frequently Asked Questions

What is translatorsbase.com?
Translatorsbase.com was created for translation clients, translators and translation agencies. Translatorsbase.com matches all types of language professionals with the companies and individuals who need their skills.
Why should I use translatorsbase.com?
Translatorsbase.com may be used free of charge by individuals and companies looking for professional translators and translation agencies. Translatorsbase.com contains a large and growing list of resumes of translators from around the world. The translators and agencies' resumes may be viewed in many different languages. We help translators and agencies reach clients from all over the world regardless of the language they speak and understand. Anyone may create projects at Translatorsbase.com free of charge. All projects may be posted and viewed in different languages.
What does it mean to be a full member?
In order to apply for a project, you must be a full member. As a full member, your contact information will always be available to visitors of Translatorsbase.com, and you will be able to submit a bid directly from your account for each listed project you are interested in. You will be always notified about new projects that match your criteria (you can receive emails in your regular mailbox; this feature is optional). Your resume will be available to clients and translation agencies in 8 languages. This increases your chances of getting projects not only from the United States but also from all over the world. Additionally, clients can send messages to your Inbox (you will be notified about a new email from a client by a regular email). We monitor all emails to avoid spam and false requests for services. As a full member, you will receive emails with the actual message at your regular email address, and you will also be able to reference this email in your Inbox, where you can keep track of clients who have contacted you. You negotiate payment for the job with the job and project posters. You must contact the project posters directly about the project and agree upon a payment method. We do not get involved in the final contracts between translators and job posters.
Is your payment system secure?
We take all security measures to guarantee your personal information is secure, and our websites use SSL (Secure Socket Layer) when transmitting all sensitive personal information.
How can I collect payment from my clients?
We recommend using the PayPal system to collect payments from clients. This system is usually used by translators. You negotiate and agree upon the payment method with project outsourcers. You must contact the project outsourcers directly about the project and agree upon the payment method.
How do you determine the order of translators presented in the search?
The search engine takes the following factors into account when showing the results: type of membership (full members are shown higher in the results), user feedback rating, date of becoming a member, number of free translations completed and popularity count.
Why does my name not appear in the translators directory?
In order to be listed in the translators directory, you must specify your language combinations on your resume. To add new languages to your resume, go to My Profile > Languages. Click on Add New and follow the steps.
How can I stop receiving email notifications?
You can stop receiving email notifications by clicking on My Profile > Edit and selecting New Projects Notification: Disabled using the drop-down menu under the Email Notifications section.
Why am I not receiving email notifications regarding projects?
Email notifications regarding projects are sent when posters confirm their projects; otherwise, the translator is not informed about new projects on our website.