Bilingual Customer Service Coordinator (still employed)
Provide bilingual (French and English) Human Resources assistance to clients including problem resolution, coaching and progressive discipline.
Analyzed and developed new procedures for processing payroll in order to increase efficiency.
Developed and prepared detailed procedures manual.
Prepare monthly and quarterly statistical reports in Excel.
Prepare information packages for the Annual General Meeting and quarterly Board of Directors’ Meeting
Monitor and update website content
Internet, Email, Advanced Microsoft Office, knowledge of French, working knowledge of HR practices and employment legislation